Shipping policy

ORDER PROCESSING:

Expect an email within 48 hours to let you know your order is on the way including the expected time frame to ship to your location depending where in the world you are located.

During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. 

When your order is ready for delivery, you will receive an email with real-time tracking
information.

SHIPPING RATES:

For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

For simple flat rate shipping: We offer a flat rate shipping fee to most international countries.

SHIPPING ESTIMATES:

Shipping within New Zealand: 3-5 working days

International Shipping: estimated 7-14 working days

IMPORT DUTIES & TAXES

Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. Glow n Grow Limited is not responsible for these
charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

Please refer to our  Refunds and Returns policy

If you have any further questions, please don't hesitate to contact us at contact@glowngrow.org